Skip to main content Buy Tickets
Online

Port Discovery is open for play! Online tickets are required for all visitors and members at this time. On-site ticket availability is extremely limited and not guaranteed. Masks are required for All Visitors 2+ regardless of vaccination status, in accordance with Baltimore City mask mandates. Buy Tickets | Safety Protocols & Important InformationPlan Your Visit | Hours 

COVID Protocols: How are you handling social distancing?

We ask our guests to please stay "in your bubble" - also known as the group of people you are visiting with! Please maintain a physical distance of 6ft from staff members and guests who are not with your group. We've made a variety of changes to the Museum experience to encourage physical distancing, including significantly reducing the Museum's capacity, creating one-way entrance and exit points, one-way linear paths for exploring the Museum, setting capacity limits for exhibit areas, and more. 

In addition, we have established one-way entrance and exit points as well as one-way linear paths for exploring the Museum. Please follow directional signage and instructions from staff. Limit elevator usage to one family/group at a time, follow one-way signage for entry, exit, Museum stairs, and main floors. Floor markers and reminder signage will be found in all spaces. 

COVID Protocols: How are you handling hand sanitizing and cleaning?

We've added hand sanitizing stations for your use throughout the Museum. We require guests to sanitize their hands upon entry to the Museum, and before and after visiting each exhibit area. We also strongly encourage you to wash your hands frequently throughout your visit.

COVID Protocols: How are you keeping things clean?

We've leveled up our already robust cleaning practices at the Museum. Staff will be cleaning and disinfecting before, during, and after your visit. While you are here, you'll notice staff members cleaning and disinfecting exhibits, surfaces, toys, and more. You'll also notice Dirty Toy Bins throughout the Museum for your use. High traffic areas and objects will be sprayed with electrostatic sprayers before, during, and after your visit. Loose parts and manipulatives in each exhibit will be removed and replaced with a fresh set at the beginning of each play session. Additional deep cleaning will take place while the Museum is closed to the public.  For more information on our cleaning and disinfecting practices, explore our Cleaning Procedures.

COVID Protocols: Are masks required for visitors?

Important Update to the Museum Mask Policy: In accordance with updates to Baltimore City's mask mandates, beginning Monday, August 9, all visitors ages two and older will be required to wear a mask when visiting Port Discovery, regardless of vaccination status.

Ticket Reservations: Is there a limit on how many tickets I can reserve/purchase?

We ask that you purchase or reserve tickets for just one play session per day so that the many other children and families who are also eager to play and experience Port Discovery will have an opportunity to do so!  

Play Sessions: What If I arrive late to the Play Session I purchased/reserved tickets for?

You may still enter and play even if you arrive later than planned! You may arrive at any time during your reserved play session and will need to exit promptly by the end of your session.  

If you are running late and need to reschedule your visit instead, please reply to the email confirmation you received when you purchased your tickets or call the Port Discovery Box Office at 410.864.2744 on the day of your visit and request to reschedule your visit to another date and/or time, subject to availability and a rescheduling fee of $5.00. Visits cannot be rescheduled after your purchased/reserved ticket visit date has passed.  

Play Sessions: Why is the museum closing in the middle of the day?

The Museum is closing for an hour in between play session to allow Museum staff to reset and prepare the Museum for the next fans of play.  

Play Sessions: Why are you changing to timed play sessions?

Port Discovery is currently operating at a significantly reduced capacity so that our visitors can explore the Museum in an environment that allows for plenty of space and social distancing. So that more families can enjoy the Museum – and so that Port Discovery can continue to thrive as a non-profit organization that serves our community – we are currently operating with two daily play sessions so that we can welcome more visitors to the Museum while still maintaining very limited total capacity and room to allow for safe physical distancing.  

COVID Protocols: I've received one of the available COVID-19 vaccines. Do I still have to follow safety protocols?

Yes. Even if you or a family member have received a COVID-19 vaccination, you must continue to follow all of Port Discovery's safety measures including wearing a face covering at all times and staying within your bubble.

Ticket Reservations: I was unable to reserve a ticket as a member/tickets were unavailable. Why is that?

We're very sorry for the inconvenience and appreciate your understanding. To ensure that there's plenty of room for play, learning, and safe physical distancing, we've significantly reduced the number of tickets for each of the Play Sessions that Port Discovery offers. This means that you'll enjoy the Museum experience with fewer people, but that tickets may not always be available for the day you'd like to visit. Since many of our current dates are selling out, meaning that many children and families are unable to experience the joy of play and learning at the Museum, we are shifting to offering two daily play sessions on each day the Museum is open beginning June 2, 2021. So that more families can enjoy the Museum – and so that Port Discovery can continue to thrive as a non-profit organization that serves our community – we are creating two daily play sessions so that we can welcome more visitors to the Museum while still maintaining very limited total capacity and room to allow for safe physical distancing.  

Pages

Back to top