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Ticket Reservations: How do I register for my member account so that I can reserve tickets?

If this is your first time reserving online tickets, you will need to have your membership number to register your account. Review this How-To Guide for instructions. For assistance, email memberships@portdiscovery.org or call 410-864-2665.

Simply visit https://tickets.portdiscovery.org and use your membership information to log in to your account. Reserve the tickets needed for your visit for all members of your party, including any children under the age of one.

Ticket Reservations: How should I use/reserve tickets for guests associated with my membership?

Family Plus and Contributing members can still bring guests to Port Discovery at a discounted rate, but you must purchase guest tickets when making your ticket reservations.

Reminders: Admission for visitors and members is by reservation/advance tickets only. Tickets cannot be purchased on site. To purchase or reserve your tickets, visit https://tickets.portdiscovery.org and choose the specific date that you'd like to visit. Capacity is extremely limited - so we strongly encourage you to purchase your tickets early so that you have the best chance to join us on the day and time that works best for you. Fill out all necessary information and waivers and complete your ticket purchase or reservation. Your tickets will be delivered electronically and will be valid for the date you selected only.

COVID Protocols: What programs are being offered?

We are in the process of re-introducing in person programs at the Museum! Please check our Event Calendar to see what we will be happening in the Museum on the day of your visit. Please note that certain programs that you may have previously enjoyed at the Museum may be temporarily suspended so that we can maintain physical distancing during your visit. When possible, we will offer those programs virtually. 

COVID Protocols: What exhibits/areas are open/closed?

All exhibits and experiences within the Museum will remain open with some modifications. Some exhibits/areas may temporarily close for a short period of time during your visit to allow for cleaning/disinfecting. If an exhibit or area you'd like to visit temporarily closes during your visit, be sure to visit one of the many other experiences in the Museum and then come back to that exhibit another time during your time with us. 
Please note that exhibit status is subject to change at any time. The Museum may close an exhibit at its discretion at any time. 

Play Sessions: Is re-entry allowed? How will that work?

Yes, you may exit and re-enter the Museum during the Play Session that you have purchased/reserved tickets for. If you exit the Museum, please be prepared to show your receipt to re-enter. Please remember that you will not be able to use your tickets to re-enter during a later play session.  

COVID Protocols: Will wristbands still be available?

To help maintain touchless interactions between guests and staff, we must discontinue the use of Port Discovery wristbands.

COVID Protocols: Will lockers be available for use?

Yes! Free lockers will be available on a first-come, first-served basis. Please use provided wipes to clean surfaces before and after use.

COVID Protocols: Will water fountains be available for use?

Water fountains have been turned off. Our refillable water bottle stations are available for use. Feel free to bring a reusable water bottle with you for your use. Pease only enjoy beverages, including water, and snacks in the Pier area. 

COVID Protocols: Will food and drinks be allowed? Where can we eat?

Yes! You may bring snacks and drinks into the Museum, but snacks and drinks will be strictly prohibited in the main Museum area/exhibit spaces. You are welcome to enjoy outside snacks and drinks in The Pier, but please keep physical distancing and sanitization in mind. We ask that you only share a table with the members of your group and that you wipe down tables before and after use using the cleaning wipes (for surfaces only!) provided in The Pier.

COVID Protocols: Will I be able to bring a stroller? Will I be required to park the stroller or can I use it in the Museum?

Strollers will continue to be welcomed at Port Discovery. We ask that you keep your strollers with you during your visit, with the exception of areas like Tot Trails and Wonders of Water (you'll find signage regarding Stroller Parking in these areas). For the comfort of all guests, please be mindful of size/encourage umbrella strollers.

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