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Online tickets are required for all visitors. Onsite and day-of tickets may be available but are not guaranteed. Mask wearing is optional. 

 

Play Sessions: Why are you changing to timed play sessions?

Port Discovery is currently operating at a significantly reduced capacity so that our visitors can explore the Museum in an environment that allows for plenty of space and social distancing. So that more families can enjoy the Museum – and so that Port Discovery can continue to thrive as a non-profit organization that serves our community – we are currently operating with two daily play sessions so that we can welcome more visitors to the Museum while still maintaining very limited total capacity and room to allow for safe physical distancing.  

COVID Protocols: I've received one of the available COVID-19 vaccines. Do I still have to follow safety protocols?

Yes. Even if you or a family member have received a COVID-19 vaccination, you must continue to follow all of Port Discovery's safety measures.

Ticket Reservations: I was unable to reserve a ticket as a member/tickets were unavailable. Why is that?

We're very sorry for the inconvenience and appreciate your understanding. To ensure that there's plenty of room for play, learning, and safe physical distancing, we've significantly reduced the number of tickets for each of the Play Sessions that Port Discovery offers. This means that you'll enjoy the Museum experience with fewer people, but that tickets may not always be available for the day you'd like to visit. Since many of our current dates are selling out, meaning that many children and families are unable to experience the joy of play and learning at the Museum, we are shifting to offering two daily play sessions on each day the Museum is open beginning June 2, 2021. So that more families can enjoy the Museum – and so that Port Discovery can continue to thrive as a non-profit organization that serves our community – we are creating two daily play sessions so that we can welcome more visitors to the Museum while still maintaining very limited total capacity and room to allow for safe physical distancing.  

Ticket Reservations: How do I register for my member account so that I can reserve tickets?

If this is your first time reserving online tickets, you will need to have your membership number to register your account. Review this How-To Guide for instructions. For assistance, email memberships@portdiscovery.org or call 410-864-2665.

Simply visit https://tickets.portdiscovery.org and use your membership information to log in to your account. Reserve the tickets needed for your visit for all members of your party, including any children under the age of one.

Ticket Reservations: How should I use/reserve tickets for guests associated with my membership?

Family Plus and Contributing members can still bring guests to Port Discovery at a discounted rate, but you must purchase guest tickets when making your ticket reservations.

Reminders: Admission for visitors and members is by reservation/advance tickets only. Tickets cannot be purchased on site. To purchase or reserve your tickets, visit https://tickets.portdiscovery.org and choose the specific date that you'd like to visit. Capacity is extremely limited - so we strongly encourage you to purchase your tickets early so that you have the best chance to join us on the day and time that works best for you. Fill out all necessary information and waivers and complete your ticket purchase or reservation. Your tickets will be delivered electronically and will be valid for the date you selected only.

COVID Protocols: What programs are being offered?

We are excited to offer a variety of interactive programs at the Museum! Please check our Event Calendar to see what we will be happening in the Museum on the day of your visit. 

Play Sessions: Is re-entry allowed? How will that work?

Yes, you may exit and re-enter the Museum during the Play Session that you have purchased/reserved tickets for. If you exit the Museum, please be prepared to show your receipt to re-enter. Please remember that you will not be able to use your tickets to re-enter during a later play session.  

COVID Protocols: Will lockers be available for use?

Yes! Free lockers will be available on a first-come, first-served basis. Please use provided wipes to clean surfaces before and after use.

COVID Protocols: Will water fountains be available for use?

Water fountains have been turned off. Our refillable water bottle stations are available for use. Feel free to bring a reusable water bottle with you for your use. Pease only enjoy beverages, including water, and snacks in the Pier area. 

COVID Protocols: Will food and drinks be allowed? Where can we eat?

Yes! You may bring snacks and drinks into the Museum, but snacks and drinks will be strictly prohibited in the main Museum area/exhibit spaces. You are welcome to enjoy outside snacks and drinks in The Pier, but please keep physical distancing and sanitization in mind. We ask that you only share a table with the members of your group and that you wipe down tables before and after use using the cleaning wipes (for surfaces only!) provided in The Pier.

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