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COVID Protocols: Are the restrooms open and how often are they cleaned?

Restrooms are open. Restrooms are cleaned multiple times throughout the day. The restrooms on the first and second floors feature some touchless features.

COVID Protocols: What is being done about hands-on components in the Museum and exhibits?

You will notice less plush items, costumes, and other hands-on items that tend to be shared widely by our guests. We will also provide styluses for guests to use to push buttons and use other interactives as you explore the Museum. Please kindly return styluses after your visit so that we can sanitize them and use them in the future.

COVID Protocols: How has the cleaning changed?

All cleaning procedures closely follow CDC updates and recommendations that reduce the spread of germs. Port Discovery staff have been trained extensively on proper cleaning and disinfecting procedures following OSHA guidelines and safety precautions.  Daily Deep cleaning and sanitizing will take place after hours with electrostatic spray disinfection which kills viruses, bacterial, and mold. In addition, you'll notice staff cleaning and disinfecting surfaces throughout the day, and some exhibits may be temporarily closed during your visit so that we can use electrostatic spray disinfection in those areas. In addition, all plush and fabric toys have been removed from the floor as per the CDC’s recommended guidelines. The Museum continues to offer toys and manipulatives for use by guests. In order to minimize the spread of germs, Port Discovery has created multiple sets of all our toys and manipulatives for all of our exhibits. The Museum will regularly clean, remove, and replace manipulatives from the floor to help minimize the spread of germs.  Find more details on our cleaning practices: https://www.portdiscovery.org/cleaning

COVID Protocols: What things are cleaned and how often?

The Museum is maintaining cleaning capacity at the highest level possible and has leveled up our already robust cleaning practices. Extensive cleaning and disinfecting will be taking place before, during, and after your visit to the Museum. You will notice staff cleaning and disinfecting exhibit areas, surfaces, toys, and more during your visit. In addition, loose parts in exhibits will be exchanged for clean ones after each public play session. Frequently touched surfaces will be wiped multiple times throughout the day. Find more details on our cleaning practices: https://www.portdiscovery.org/cleaning

COVID Protocols: What physical changes are you making to the building to enhance safety, such as reorienting the entrances and exits, putting up glass barriers, etc.?

We've made a variety of changes to the building to enhance safety and encourage physical distancing.

We've created one-way entrances and exit areas for visitors. We are requiring advanced tickets/reservations to manage capacity and to reduce contact and time required to enter the building. Floor graphics and signage are in place to promote physical distancing while in line, and plexiglass barriers have been installed at our Box Office ticketing stations to protect visitors and staff. 

To ensure there's plenty of room for play, learning, and safe physical distancing, we've significantly reduced our capacity and the number of tickets we sell on any day the Museum is open. As a result, you'll find that the number of people enjoying the Museum at any one time will be significantly reduced.

All exhibit areas will have recommended capacity limits based on CDC guidelines and the specific size and layout of each space. Exhibit capacity information will be posted and visible outside of each exhibit area. If an exhibit area is full, visitors are asked to visit another area and return to the exhibit later.

We've also created one-way entrance and exit points for the Museum, one-way linear paths for exploring each floor of the Museum, and one-way directional paths for stairways. Extensive signage and floor decals are located throughout the Museum to guide visitors during their visits and to encourage physical distancing everywhere.

We've also installed sanitizing stations throughout the Museum and require guests to use them upon entrance to the Museum and upon entrance/exit of each exhibit area. We also ask that guests wash their hands frequently while visiting the Museum.

We've installed Plexi-glass barriers in several areas throughout the Museum as well, including at our Box Office Ticketing Stations and at several exhibit areas as well.

COVID Protocols: Are you improving the air quality in the building?

Our HVAC system has always been programmed to regularly bring in and circulate fresh air. In addition, with guidance from HVAC experts, we have upgraded to MERV 10 filters to help catch as many small particles as is practical.

COVID Protocols: Are face coverings required? What about for kids?

 In accordance with updates to the Baltimore City's mask mandates, beginning Monday, August 9, all visitors ages two and older will be required to wear a mask when visiting Port Discovery, regardless of vaccination status. Please remember that masks and face coverings must cover the nose and mouth, be secured with ties or ear loops and fit snugly against the face, and must be worn throughout your visit to the Museum. You may temporarily remove your mask if you visit the Pier to have a drink or snack.

Port Discovery will also continue requiring online ticket purchase in advance of your visit. We ask that you please continue to stay home and not visit the Museum if you are sick.  In addition, we will continue to regularly clean surfaces, exhibits, and toys before, during, and after your visit, and will keep capacity limited so that there is room for play and physical distancing. If you have any questions about this updated mask requirement, please contact us at 410.727.8120. Thank you for your patience and understanding as we continue to navigate the pandemic.

COVID Protocols: Will there be any health screenings/questions or waivers required when reserving tickets or arriving at the Museum?

Yes. Upon purchasing or reserving tickets, guests will be required to sign waivers regarding your responsibilities as a visitor, and regarding what the Museum is doing to keep you safe.  Staff and Museum vendors are equired to complete health screenings before entering the Museum. 

VISITOR WAIVERS: A waiver outlining the museum’s guidelines and guests’ responsibilities will be included in the purchasing process. This is to ensure that the modifications made by the museum to reduce the spread of COVID-19 are fully understood. Upon completion of the online sale, a confirmation will be sent to the email address provided with a copy of the waiver and several helpful links, including a link to information to prepare guests for their visit and to ensure guests are aware of the museum’s sick policy. 

STAFF HEALTH SCREENING: All staff, volunteers, and vendors will enter the museum through a central point. As they arrive, they will be required to complete a daily health screening questionnaire. Anyone who reports symptoms will not be permitted entry and will only be permitted to return to work when deemed safe to do so.

COVID Protocols: What is your sick visitor policy?

Port Discovery Children’s Museum works to provide a safe and healthy environment for all guests. As part of our effort to create this environment, we ask staff and guests to avoid visiting the Museum when sick or showing signs of illness. Please also avoid visiting if you have been recently exposed to someone with COVID-19 like symptoms or a positive COVID-19 test result. We will be conducting mandatory health screenings for all staff members before permitting entry to the Museum. We appreciate your help in maintaining a safe experience for all visitors and staff members. Review our Sick Policy,

COVID Protocols: Will the Museum’s capacity be reduced?

Yes. In order to make sure that there's plenty of room for play, learning, and safe physical distancing, the Museum's capacity has been reduced significantly. In addition, Museum exhibits have capacity limits to help encourage physical distancing. Please kindly adhere to signage regarding capacity requirements.

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