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Ticket Reservations: What if we arrive at the Museum/want to visit and do not have a reservation?

Online tickets and reservations will be available until sold out. If you arrive to the Museum without advanced tickets/reservations, admission may still be possible, but still must be completed online before entering the Museum.On-site ticket availability is extremely limited and not guaranteed. 

Reminders: Online Tickets are required for everyone in your party, including members. Please purchase online tickets at https://tickets.portdiscovery.org prior to arriving at the Museum to ensure that you can join us on the date and time that work best for you and your family. Your tickets will be delivered electronically and will be valid for the date you selected only.  Upon arriving at the museum, simply present a matching Photo ID for a low-contact check-in process. Online purchase fees have been eliminated. On-site ticket availability is extremely limited and not guaranteed. 

 

Ticket Reservations: What if we are unable to purchase online?

If you are unable to purchase tickets using our online system, please call the Box Office at 410-864-2744 and a Sales Associate will be happy to assist you in reserving tickets.

Ticket Reservations: Do members have to reserve tickets?

Yes, reservations are required for members. Use your member information to log into the ticketing website at https://tickets.portdiscovery.org/. If this is your first time reserving online tickets, you will need to have your membership number to register your account. Review this How-To Guide for instructions. For assistance, email memberships@portdiscovery.org or call 410-864-2665. Simply visit https://tickets.portdiscovery.org and use your membership information to log in to your account. Reserve the tickets for the day and time you'd like to visit for all members of your party, including any children under the age of one.

Ticket Reservations: How do I purchase a ticket? Are reservations required for visitors/members?

 Online Tickets are required for everyone in your party, including members. Please purchase online tickets prior to arriving at the Museum to ensure that you can join us on the date and time that work best for you and your family. Your tickets will be delivered electronically and will be valid for the date you selected only.  On-site ticket availability is extremely limited and not guaranteed. 

To purchase or reserve your tickets, visit https://tickets.portdiscovery.org and choose the specific date and time that you'd like to visit. Fill out all necessary information and waivers and complete your ticket purchase or reservation.

Children under one year of age and museum members enjoy free admission but MUST reserve an arrival time as well. When purchasing tickets or reserving your ticket online, you will receive a confirmation email. Simply show your matching ID upon arriving at the museum for a low-contact check-in process. Online purchase fees have been eliminated.

Be sure to plan ahead - to ensure there is plenty of room for play, learning, and safe physical distancing, we have significantly reduced the number of tickets that can be purchased/reserved on any day the Museum is open. 

Ticket Reservations: Can I purchase a ticket on site?

On-site tickets are exremely limited and not guaranteed to be available  at this time. To help us manage capacity and create a low-contact entry experience, we have moved to a fully online advance ticketing system.

Reminders: Online Tickets are required for everyone in your party, including members. Please purchase online tickets at https://tickets.portdiscovery.org prior to arriving at the Museum to ensure that you can join us on the date and time that work best for you and your family. Your tickets will be delivered electronically and will be valid for the date you selected only.  On-site ticket availability is extremely limited and not guaranteed. 

 

Ticket Reservations: How do tickets for the Play Sessions work?

Admission for visitors and members is by reservation/advance tickets only. Tickets cannot be purchased on site. To purchase or reserve your tickets, visit https://tickets.portdiscovery.org and choose the specific date that you'd like to visit. Fill out all necessary information and waivers and complete your ticket purchase or reservation. Your tickets will be delivered electronically and will be valid for the date you selected only.

Port Discovery currently offers a morning play session (10 AM – 1 PM) and an afternoon play session (2 PM – 5 PM each day that the Museum is open to the public. Each play session will be open to less than 400 guests per session in order to make it easy for guests to spread out, explore and maintain physical distancing.  The Museum will close for an hour in between sessions, allowing Museum staff to reset and prepare the Museum for the next fans of play!   

Important: You may arrive at any time during your reserved play session and will need to exit promptly by the end of your session. Purchased general admission tickets and member reservations will be valid for one Play Session (morning or afternoon) per day only. Please remember that Online Tickets are required for everyone in your party, including members. On-site ticket availability is extremely limited and not guaranteed.  Please check www.PortDiscovery.org/visit to purchase/reserve tickets, and for information on Museum hours, location, parking and other tips to help you prepare for your visit. 

 

Ticket Reservations: What days and times will the Museum be open?

Please visit our Hours of Operation webpage for the most up-to-date hours of operation. Reminders: Online Tickets are required for everyone in your party, including members. Please purchase online tickets prior to arriving at the Museum to ensure that you can join us on the date and time that work best for you and your family. Your tickets will be delivered electronically and will be valid for the date you selected only.  On-site ticket availability is extremely limited and not guaranteed. 

General Info: How much is Museum admission?

Admission is $19.95 for individuals ages 1 and up. Admission is free for children under one and for Museum Members.

All activities, exhibits, workshops, and performances are included with admission unless otherwise noted.

For more information, check the Plan Your Visit Page. 

To purchase tickets online, visit our online Box Office

General Info: How do I submit a request for a donation for my organization?

Port Discovery Children’s Museum is a 501(c)3 non-profit organization that inspires children to imagine, play, learn and grow! The Museum supports other non-profit organizations in their fundraising efforts by donating passes through our Pass Donation Program.

Donation requests are filled through a monthly drawing. If your organization’s letter is drawn, your organization will receive four (4) free admission passes, a $80 value. However, due to the high volume of requests, there is no guarantee that any given request will be fulfilled.

Due to the high volume of requests, the Museum is unable to provide information about the status of submissions. If the Museum is able to fulfill your request, we will mail 4 complimentary passes to the address provided.

To qualify:

  • Must be a local, non-profit organization
  • The organization’s mission must support the enrichment of the Museum’s core audience, children ages 0-10

To submit, please include the following:

  • Copy of the organization’s mission statement (Not required for school groups)
  • Date and brief description of the event on organization letterhead
  • Organizations may only request one donation per 12-month period.
  • Requests must be received by the Museum at least (8) WEEKS in advance of the event.

Please mail to:

Donation Requests
Port Discovery Children’s Museum
35 Market Place
Baltimore, MD 21202
Or email to: ewahl@portdiscovery.org

No phone calls, please. While you are welcome to submit your request via social media, please note that your request will be submitted to the contact mentioned above. The social media team cannot provide information about the status of submissions.

General Info: Do you offer opportunities to sleep over at the Museum?

We do! For information about dates, programs, and how to make reservations, visit our Overnight Adventures page, or contact Kelly Hawkins, Senior Operations Manager at 410.864.2726 or khawkins@portdiscovery.org

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