Forms

Safety & Security Department

• Person Incident Form

  Use this form it report problematic person-based incidents that related to museum guests or situations on Port Discovery’s property (such as injuries, outbursts, larceny, unwelcome loitering, etc.). Upon submitting, you will receive an email copy of your report and the information will become immediately available by both the Safety & Security Team and the Leadership Team.

Exhibit & Facilities Department

• Exhibit & Facilities Department Request Form

  Please use the following form to submit needs related to the Exhibits & Facilities Department.

   

  When you click on the button below, it will open in a new tab. Make sure to fill out a separate form per each individual need/request. Your submission will be completed in an order prioritized in consultation with Port Discovery’s Leadership Team.

   

  Examples of needs addressed by the Exhibits & Facilities Department are as follows: exhibit malfunctions, broken exhibit features, leaking faucets/toilets, damaged carpet, broken ceiling tiles, pipe & drape requests, moving/removing of large items, etc.

   

  If the issue can potentially cause harm — DO NOT use this form and instead email Hope at hmyers@portdiscovery.org.

   

  You may also email Hope if you have any questions or need assistance.

Marketing Department

• Website Change Request Form

  Please use the following form to submit needs related to adding or changing information on a page or if you notice any kind of error on the website.

  Please read the following:

  Plan Ahead. Timing will depend on the request made, however, for smaller requests, we recommend submitting the request a minimum of one week in advance. For larger, please submit them as soon as possible and at least two weeks in advance.

  If there is an emergency- such as a cancellation of something occurring that day or the next day or delayed opening, museum closure, etc. please DO NOT use this form and instead email Sophie at sshippe@portdiscovery.org and Deb at dgreengold@portdiscovery.org.

  Please fill out a separate form per page. So, if you have two changes needed on one webpage, fill out one form. If you have one change on one webpage, and one change on another, please fill out a separate form for each.

  There should be one contact person per request. This is the person that we will communicate with regarding the request. This person will have the responsibility of sharing information with any other team members and of collecting/organizing all feedback and supplying back to the marketing contact working on your project.

  Although we will do our very best to accommodate all requests, please note that we may not be able to do so due to timeframe, resources, website capabilities. Once your request is received, we will be in touch to let you know what to expect.

  Please reach out to Sophie (sshippe@portdiscovery.org) or Deb (dgreengold@portdiscovery.org) if you have questions.

   

• Graphic Request Form

  Please use the following form to submit needs related to graphic projects, design creation, or digital or printed collateral.

  Please read the following:

  Plan Ahead. We highly recommend the following timeframes:

  • A Minimum of 16 Weeks In Advance: Big projects that will likely require a designer (e.g. a new version of the museum map, items for a special event or special campaign, etc.).
  • 12 Weeks In Advance: Request Items Printed Out of House(e.g. Rack Cards, Business Cards, Stationary, Promo/Giveaway Items, Tickets, etc.)
  • 4 Weeks In Advance: Request Items Printed In House OR Not Requiring Printing (e.g. Small Quantities of Flyers, a digital graphic).

  If you are in need of multiple items, please fill out a separate form for each.

  There should be one contact person per request. This is the person that we will communicate with regarding the request, supply designs/quotes/etc. for review, etc. This person will have the responsibility of sharing information/designs with any other team members and of collecting/organizing all feedback and supplying back to the marketing contact working on your project.

  Although we will do our very best to accommodate all requests, please note that we may not be able to do so due to timeframe, resources, and budget. Once your request is received, we will be in touch to let you know what to expect.