School Field Trips

FIELD TRIP FAQS

• Are reservations for School Field Trips, Summer Camp Visits, and/or Group Visits required? How do deposits work?

  Yes, reservations are required for all group visits. Important: Groups of 10 children or more must reserve in advance. Groups without a reservation may be turned away at Box Office. Due to capacity restrictions, bulk general admission ticket purchases are not allowed.

  For School Field Trips: A $100 non-refundable deposit is due at time of booking. The balance is due one (1) week prior to your scheduled visit date. All major credit cards are accepted and payment can be made using a secure, credit card link via email. Purchase orders and personal checks are not acceptable forms of payment. Please leave ample time for mailing delays when mailing a school check

  For Summer Camp Field Trips: Full payment of the balance is due no later than one week after reservation is made. All payments are nonrefundable. All major credit cards are accepted and payment can be made using a secure, credit card link via email. Purchase orders and personal checks are not acceptable forms of payment. Please leave ample time for mailing delays when mailing a school check. Purchase orders and personal checks are not acceptable forms of payment.

• What happens if I need to cancel or reschedule a School Field Trip, Summer Camp Visit, or Group Visit?

  To avoid forfeiture of any payments, you must contact Group Sales within one (1) week of your original date of visit to reschedule. New rescheduled dates must occur within one calendar year to avoid forfeiture of payment.

• What is your attendance policy for School Field Trips, Summer Camp Visits, and Group Visits?

  Refunds are not granted for any decrease in attendance. Only the attendance outlined in your contract is guaranteed museum entry. Additional people will not be allowed on the day of your visit. Please contact Group Sales as soon as your attendance increases to determine if the museum has available space to accommodate changes. Attendance substitutions are also prohibited.

• What is your policy regarding chaperones for School Field Trips, Summer Camp Visits, and Group Visits?

  All chaperones must be 18 years of age or older and meet the required adult to child ratio. Inattentive chaperones and/or disorderly behavior from the group or staff could result in the group’s immediate dismissal from the museum.

• Are lunches allowed for School Field Trips and Group Visits? What other information should I know for the day of my visit?

  Port Discovery’s 3-hour and 2-hour Explor-A-Tours include a scheduled block for bagged lunches. Classes are divided into smaller groups and assigned select lunch times and locations. Port Discovery provides carts for storage. Food and drinks are only allowed inside designated lunch areas.

  Please note, for the 2-hour tour, the total tailored exhibit exploration and open exploration time in the museum is naturally shortened if your school requires lunch. To opt-out of lunch with the 2-Hour Explor-A-Tour, please let our Sales Team know in advance during your booking process.

  The museum is wheelchair and stroller accessible. For resources and information to help you prepare for your visit, explore our Field Trips & Groups Experiences Page.

• What is your inclement weather policy for School Field Trips, Summer Camp Visits, and Group Visits?

  If Port Discovery Children’s Museum or your organization is closed or operating on a late schedule, please contact Group Sales immediately to reschedule to the next available date to avoid forfeiture of funds.

• Are my membership benefits applicable for School Field Trips, Summer Visits, Group Visits, and/or Birthday Parties?

  Port Discovery does offer Members a 10% discount off the base price of our party packages. However, memberships cannot be used towards the admission of additional party guests. Memberships also cannot be used towards group visits. 

• What is the Museum’s Photo & Video Policy?

  Museum staff occasionally take photos and videos at Port Discovery Children’s Museum. Entrance to the premises of Port Discovery Children’s Museum constitutes your acknowledgment and agreement that you may be photographed, filmed, videotaped or otherwise recorded by Museum staff or contractors in connection with the activities taking place on the premises.  All recordings are the sole property of Port Discovery Children’s Museum. Please read our full Photo & Video Policy for visitors, members, participants in birthday parties, scout adventures, field trips, group visits, and other Museum activities.